Returns, Refunds and Exchanges Policy
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.
You must contact us within 7 days of receiving your order and return the item within 14 days of your purchase.
- Please fill out the form below and we will issue you a Return Merchandise Authorization (RMA) number. We will contact you back within 5 business days with you return information.
- Mail your return to:
Operation 1 Veteran Inc.
117 South Main Street
Goshen, IN 46526
- Include in your package a copy of your RMA sheet.
Some items can not be returned if: Purchased as a (as-is) Close-out item.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.